Connect With Customers on
WhatsApp & Instagram
Manage conversations, automate messages, broadcast campaigns, and provide 24/7 support on WhatsApp and Instagram—all from one powerful dashboard.
Two Platforms, One Dashboard
Manage both WhatsApp and Instagram conversations in a unified inbox
WhatsApp Business API
Official Meta Partner
Connect your official WhatsApp Business number and reach 2+ billion users worldwide. Send notifications, run campaigns, and provide instant support.
- Broadcast Messages: Send bulk messages with personalization
- Quick Replies: Save time with templates and shortcuts
- Chatbots: Automate FAQs and 24/7 support
- Rich Media: Send images, videos, documents & catalogs
Instagram DM API
Available via UniChat
Manage Instagram Direct Messages from your dashboard. Handle customer inquiries, respond to comments, and turn followers into customers.
- Unified Inbox: All Instagram DMs in one place
- Story Replies: Respond to story mentions & questions
- Auto-Replies: Never miss a customer message
- Team Collaboration: Assign chats to team members
Powerful Features for Business Messaging
Everything you need to manage customer conversations at scale
Unified Inbox
Manage WhatsApp and Instagram messages in one dashboard. Switch between conversations seamlessly.
Chatbot Automation
Build intelligent chatbots with no-code tools. Handle FAQs and provide 24/7 instant support.
Broadcast Campaigns
Send personalized bulk messages to thousands of customers. Segment audiences and track performance.
Team Collaboration
Assign conversations to agents, add internal notes, and monitor team performance with analytics.
Templates & Shortcuts
Save time with message templates, quick replies, and canned responses. Personalize automatically.
Analytics & Reports
Track message delivery, response times, conversion rates, and ROI. Export detailed reports.
Meta API Pricing
WhatsApp and Instagram API charges by Meta (subject to change)
WhatsApp API
Session Messages
₹0.30 - ₹0.50
Customer-initiated conversations
Template Messages
₹0.20 - ₹0.40
Pre-approved message templates
Utility Messages
₹0.15
Password resets, confirmations
Instagram DM API
Standard Messaging
Included
DM replies in conversations
Story Replies
₹0.25
Auto-replies to story mentions
Broadcast Messages
₹0.35
Bulk messaging campaigns
Pricing Subject to Change
The prices shown above are Meta's current rates and are subject to change at any time. These are separate from UniChat subscription pricing. Check Meta's official pricing page for the latest rates.
How Meta Billing Works:
- ✓ Meta bills you separately from UniChat
- ✓ You need a Meta Business Account & WhatsApp Business Account
- ✓ Phone number verification may have one-time setup fees
- ✓ Monthly statement includes all message types combined
- ✓ Volume discounts apply at 10,000+ messages/month
Perfect for Every Business
From e-commerce to healthcare, UniChat helps businesses connect with customers
E-commerce
Order updates, abandoned cart reminders, product catalogs
Healthcare
Appointment reminders, prescription alerts, patient support
Banking
Transaction alerts, account notifications, customer support
Hospitality
Booking confirmations, guest services, feedback collection
Education
Class schedules, assignment reminders, parent communication
Real Estate
Property tours, listing updates, buyer communication
Automotive
Service reminders, test drive bookings, sales inquiries
Beauty & Wellness
Appointment booking, promotions, loyalty programs
Start Connecting with Customers Today
Join thousands of businesses using UniChat to provide instant, personalized customer experiences on WhatsApp and Instagram.
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