Two powerful products.
One unified growth engine.
Discover how Unidesk and UniChat work hand-in-hand to transform how you manage leads and automate customer conversations.
UniCRM
A smart, lightweight CRM designed specifically for modern, fast-moving businesses. Manage your entire sales pipeline without the clutter of traditional enterprise software.
Contact Database
Centralize all customer information, communication history, and custom data attributes in one secure place.
Sales Pipeline
Visual, drag-and-drop kanban boards to track deals, forecast revenue, and ensure nothing slips through the cracks.
Task & Follow-ups
Automated reminders and task assignments to keep your sales team productive and on schedule.
Lead Management
Automatically capture leads from web forms, Facebook Lead Ads, and inbound WhatsApp messages.
Team Collaboration
Leave internal notes, mention colleagues, and reassign deals easily within customer profiles.
Smart Analytics
Comprehensive dashboards tracking team performance, win rates, and pipeline health over time.
Broadcast Sent
Delivered to 5,432 contacts
UniChat
Unlock the power of the Official WhatsApp Business API. Send bulk broadcasts, automate replies, and let your entire team manage conversations from a single shared inbox.
Official API Integration
Secure, verified connection via Meta. Say goodbye to scan-and-sync web hacks and frequent number bans.
Bulk Broadcasts
Send rich media promotional messages to segmented lists with advanced scheduling and analytics.
Shared Team Inbox
Route chats to specific departments. Multiple agents can handle support and sales on a single number.
Chat Automation
Build dynamic chat flows, setup out-of-office auto-replies, and use interactive buttons for instant support.
Campaign Tracking
Real-time metrics on sent, delivered, read rates, and button clicks for your marketing broadcasts.
Green Tick Verification
Assistance with applying for the Official WhatsApp Green Tick to build trust with your customers.
Seamlessly Integrated.
Infinitely Powerful.
Unidesk and UniChat share the same core database. A conversation on WhatsApp instantly updates the CRM, and a pipeline change triggers automated messages.
1. Capture in CRM
A lead enters your pipeline from Facebook Ads. Unidesk automatically creates the contact profile.
2. Engage via Chat
UniChat triggers an automated welcome message on WhatsApp instantly. The agent replies via Shared Inbox.
3. Close & Analyze
Deal is marked won in Unidesk. Analytics update. A transactional receipt is fired off via UniChat.
Experience the complete platform.
Get full access to Unidesk and UniChat on our Growth plan with a 14-day free trial.